NTL. I hate them with a passion. I spent half an hour talking to some guy in India who couldn't find my account only to be passed through to Customer Services in England. When the guy picked up, he said "All our systems are down, we can only take general enquiries." Not exactly sure even what department i was through to, i said "Sorry what was that?" to which he replied "Obviously you weren't listening. Our systems are down. We can only do general enquiries."
Shocked at his rudeness, i paused for a few second: then i heard a click, like he had hung up. Not certain if he had, i said "Hello?" to which he replied "Yes, i'm waiting for you to speak."
I told him i needed an engineer, and he put me back through to a different department back in india which handles television faults.
Goodbye NTL, you were the worst ISP i've ever had. 75% data loss and hidden caps on an 'unlimited' connection is not what i expect in this day and age, so screw you.
Guess what? I'm not the only one who's sick of their ****.
Bah. [/rant]
-Dave