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Thread: Oh, Biostar.....

  1. #1
    The floppy drive is no longer obsolete. AmEv's Avatar
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    Default Oh, Biostar.....

    Just looking for an OCable 478 board.
    Headed over to the 'Egg.


    Looking at the reviews for a particular board, I come across this:

    Pros: absolutely none

    Cons: 1st board was D.O.A.
    Replacement board was D.O.A.

    sent both back

    Other Thoughts: This is the 4th time I have tried to give a bad review of this board and it has been deleted each time

    Manufacturer Response:
    Sorry to hear of your troubles, it's extremely rare to get DOA twice, recommend that you contact our technically support staff to assist you. 626-581-1055 menu select 2, or email support@biostar-usa.com
    http://www.newegg.com/Product/Produc...82E16813138174
    Two years. They were great. Let's make the next ones even better!

    Tri.fecta

  2. #2
    herpin' the derp farlo's Avatar
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    Default Re: Oh, Biostar.....

    the 1 time i bought a biostar mobo it worked flawlessly. ive got good luck with cheap vendors i guess.

  3. #3
    The floppy drive is no longer obsolete. AmEv's Avatar
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    Default Re: Oh, Biostar.....

    Cool, Farlo.

    The biggest thing I was getting at was the manufacturer's response.
    Two years. They were great. Let's make the next ones even better!

    Tri.fecta

  4. #4
    Bottle of Whiskey! altec's Avatar
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    Default Re: Oh, Biostar.....

    Haha! That's great! At least they are honest.
    Current Projects
    -1979 Jeep DJ5 "Mail Jeep"
    -1981 Chevrolet K10

  5. #5
    AARGH dr.walrus's Avatar
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    Default Re: Oh, Biostar.....

    Spent a few years doing escalated warranty support - the truth is, when you're dealing with hundreds of thousands of customers, multiple DOAs or multiple failures/replacements aren't just possible, they're inevitable.

    On Biostar's response:
    ++ They opted to contact a customer - they've been checking the internet and being proactive. That's great.
    -- They can't spell, response was generic, doesn't look like there'd be quality follow-up.

    In truth, one of the best reasons for buying a branded product is good quality warranty support

  6. #6
    Ride on, Bucko. FuzzyPlushroom's Avatar
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    Default Re: Oh, Biostar.....

    Well, I mean, technically...

    My old Biostar (M7VIG-400, socket A KM266 Pro) was good for what it was. Stood up to abuse, wasn't that OCable, though of course that didn't stop me from trying.
    Last edited by FuzzyPlushroom; 03-18-2011 at 03:35 AM. Reason: Oh yeah, TBCS doesn't accept HTML.
    Quote Originally Posted by Mitternacht View Post
    Everyone else had quotes, and I didn't. I figured the next funny thing I see I'd throw in my sig.
    Quote Originally Posted by Luke122 View Post
    Jon, the whole post is about building a bong that changes its own water.
    Gee, it damn sure took me long enough to find and add the origin of the first quote...

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