Well I'm confused as to what the problem is to be quite honest. Windows makes that usb connection sound when I plug it in as well as when I turn it on, but it doesn't show up anywhere. Anyone have an idea? or a way that could fix it? I don't mind losing any of the information on it, there isn't anything that important. The external casing is NexStar3 btw, the hdd I bought separate. You can see what my hdd is in the picture below.