Brand new Razer Barracuda AC-1

[J-Roc]

Just to top off the anti razer conversation, i recently sent them a ticket inquiring about linux drivers. This was the reply.
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Hi there,

Thank you for your support for Razer.

We do not have any Linux compatible drivers for our products.

Thank you.
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What a joke.

[Indybird]

I am starting to get very annoyed with these problems I am having. On top of that I am really starting to annoyed with their support not replying after one e-mail. If I describe the problem in detail and they take one sentence and answer only that part of my question. Then on top of all that its just one out of their 6 or 7 generic answers.

I can't listen to music properly, I can't watch 5.1 DVDs because there is no center channel, and now the control panel crashes half the time and none of my inputs work.

I'm not going to write a review until the software actually works, so sorry guys.

I don't think I've been this disappointed in a product since I got my Microsoft Wireless mouse. At least their support got back to me and stated that the problems I was having was due to the mouse's low dpi, which was true.

-Indybird

[J-Roc]

You should write the review regardless. Make sure to send a copy to Razer.

[.Maleficus.]

You should write the review regardless. Make sure to send a copy to Razer.

True that. Maybe they'll rethink their customer support after a bad review lands on our front page .


And no Linux drivers? Come on! With the prices they charge for their products, I'm sure they could afford to take a 3 person team and make a Linux driver. If people all over the world can manage to make Linux drivers (1 person too, on their free time) then there's no reason that a big company shouldn't have them.

[Spawn-Inc]

after sending that info in my last post i got pissed off and sent then another email saying how stupid they are for making a computer respond and they send me this.

(here is a the whole thing)

Posted On: 06 Feb 2008 04:40 PM
I am unable to connect my front panel audio connector to my newly bought Razer Barracuda AC-1 sound card.
How do I know the pin layout?

i have looked at the faq regarding thing but there is a connection at the "back" of the card (next to the cd and aux in connections) and i want to know the pin layout for that.

THanks
Rob.W


Posted On: 06 Feb 2008 10:52 PM
Hi there,

Thank you for your support for Razer.

Please refer to this link for the instructions on how to connect your PC's front panel to the Razer Barracuda AC-1 soundcard -
http://www.razersupport.com/index.ph...cleid=95&nav=0

Thank you.

Best Regards,
Razer Customer Support
www.razersupport.com



Posted On: 07 Feb 2008 05:09 AM
wow, thanks for the USELESS response. i told you i have seen that, what the hell is the connector for at the back....!



Posted On: 07 Feb 2008 09:30 PM
Hi there,

Please ignore the panel connector at the back of the card as we recommend our customers to use the J26 connector instead.

Thank you.

Best Regards,
Razer Customer Support
www.razersupport.com