PDA

View Full Version : I sent my tv in


BuzzKillington
10-30-2010, 04:54 PM
and it weighed 25lbs...

They're sending it back and it says "55lbs." I wonder if they're sending back the old one with a new one?! That would definitely be an awesome warranty.
farlo
10-30-2010, 05:24 PM
maybe they sent a larger screen tv by mistake?
Spawn-Inc
10-30-2010, 05:28 PM
after sending in my logitech control pod for the third time i was sent an entire set instead of just the control pod. now i have 2 sets but only 1 pod :)/:(
TheGreatSatan
10-31-2010, 02:03 AM
It may because of the automatic insurance tied to a package by the shipping company. Listing it as a higher weight may increase the automatic insurance enough to offset the cost of paying for the higher weight instead of more insurance
slaveofconvention
10-31-2010, 03:59 AM
It might also be for weight banding purposes - the courier company may group stuff into bands for weight - could well be 0-20 pounds, then 21-55 pounds and the item automatically gets assigned the higher of the two figures if it falls into that category
BuzzKillington
10-31-2010, 07:51 AM
I guess we'll see Monday what the deal is. Originally I was told I'd just keep my TV and they'd send me a check for what I paid for it but that was the extended warranty so that doesn't apply until the factory warranty is up.
x88x
10-31-2010, 08:54 PM
It may because of the automatic insurance tied to a package by the shipping company. Listing it as a higher weight may increase the automatic insurance enough to offset the cost of paying for the higher weight instead of more insurance


It might also be for weight banding purposes - the courier company may group stuff into bands for weight - could well be 0-20 pounds, then 21-55 pounds and the item automatically gets assigned the higher of the two figures if it falls into that category

/\ One of these, I think. I've actually had similar things happen several times, like, say, a single HDD that I ship out and the whole thing weighs about 1 pound...and they ship it back with a shipping label for 10 pounds. :P
BuzzKillington
11-01-2010, 02:23 PM
Beyond pissed off...

So I get my TV back in some huge box and it's just the TV with some packing **** around the edges. The remote control isn't in the box and when I turned it on there's a nice pressure mark at the top of the screen when the screen's black.

I called "Amkotron" and the dumb &*$#H that answered hardly spoke enlgish and forwarded me to a fax when I asked to speak to a supervisor.